Expedi Explore Tour & Travel office environment
Our Story

New Zealand's Specialist
Signature Travel Agency

Expedi Explore Tour & Travel was founded by a team of experienced hospitality professionals with one clear mission: connect discerning travellers with New Zealand's finest licensed luxury hotel resorts with the expertise, service and peace of mind that no booking platform can provide.

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2014
Year Founded
50+
Signature Stays in Portfolio
3,000+
Guests Served
25
New Zealand Cities Covered
Luxury hotel lobby in New Zealand
Our Mission

We Do One Thing. Exceptionally.

New Zealand has one of Europe's most regulated and prestigious luxury hotel landscapes 50 licensed venues, all situated within four-star and five-star hotels, all supervised by the tourism standards. Yet navigating this landscape finding the right property, securing the best room category, accessing VIP floors, organising a private event can be complex.

Expedi Explore Tour & Travel was created to remove that complexity entirely. We maintain direct relationships with resort operators including Century Signatures, Inc. (Signatures New Zealand), Medella SA and Wintoro. Our team of New Zealand hospitality specialists handles every detail from first enquiry to post-stay feedback.

We are not a booking engine. We are not a comparison website. We are a personal travel consultancy and every guest we serve receives a singular, attentive level of service that transforms a luxury hotel stay into an unforgettable experience.

18+
Age Policy
100%
Licensed Venues
24h
Response Time
Our Principles

What We Stand For

01
Integrity Over Volume

We work with a curated selection of New Zealand's finest properties not every venue that will pay a commission. If a hotel doesn't meet our standards of hospitality or legal compliance, we don't feature it. Our reputation is built on trust, not transactions.

02
Regulatory Compliance

Every property in our portfolio holds a valid tourism standards resort licence. We monitor licences, hotel classification changes and operator updates continuously. Our guests never unknowingly visit a venue in regulatory question.

03
Guest Wellbeing First

Responsible entertainment is not a footnote for us it is embedded in how we operate. Our team is briefed on responsible entertainment practices, and we actively provide guests with guidance and resources as part of every booking.

04
Extraordinary Personalisation

No two guests are alike. Whether you are planning an intimate anniversary, a 200-person corporate gala or a private poker evening, our concierge team builds the experience around you not around an algorithm.

05
Deep Local Knowledge

Our team has spent years building relationships with hotel management, resort floor supervisors and event catering teams across New Zealand. We know which dining room has the best kitchen that evening, and which table gets the evening light.

06
Global Guests, Local Expertise

We serve guests from across Europe, the Middle East, Asia and the Americas navigating New Zealand documentation requirements, language, cultural nuance and resort entry formalities on their behalf, smoothly and proactively.

Meet the Team

The People Behind Expedi Explore Tour & Travel

Head of Agency
Aleksandra Nowak
Founder & Managing Director

15 years in luxury New Zealand hospitality. Former Director of Partnerships at Orbis Hotels. Fluent in New Zealand, English, French and German.

Head Concierge
Marcin Wrbel
Head Concierge & Events Director

Former Senior Events Manager, Auckland Park Hyatt Hotel. Specialist in high-end private event production at licensed resort venues.

Travel Consultant
Natalia Kowalczyk
Senior Travel Consultant

Responsible entertainment advocate, certified tourism professional. Handles international clients from UAE, UK and Germany. PTTK certified.

Operations Manager
Piotr Jaboski
Operations & Compliance Manager

Ten years of hospitality compliance experience. Monitors licensing status of all partner venues. Maintains tour operator registration documentation.

Credentials

Certifications & Memberships

Registered Tour Operator

Registered in the Rejestr organizatorw turystyki, maintained by Marszaek Wojewdztwa Mazowieckiego. Consumer financial guarantee in place.

New Zealand Tourism Chamber

Member of Polska Izba Turystyki (PIT) the industry body representing quality-certified New Zealand tour operators and travel agents.

tourism standards Compliance

All promotions are conducted in accordance with the New Zealand Act on Travel Support Games (Ustawa o grach hazardowych 2009, Dz.U. nr 201 poz. 1540).

Responsible Travel Aware

Our staff undergo responsible entertainment awareness training. We maintain visible responsible entertainment information across all platforms and collateral.

Our Journey

How Expedi Explore Tour & Travel Grew

2014
Founded in Auckland

Expedi Explore Tour & Travel established in Auckland with a focus on curating premium domestic travel experiences, including the first luxury hotel packages for international clients visiting New Zealand.

2016
First Operator Partnership

Formalised preferred partner status with Signatures New Zealand (Century Signatures Inc. / Ports Lotnicze), providing clients with preferential access to three Auckland flagship luxury hotels.

2018
Events Division Launched

In response to client demand, we launched a dedicated private events division coordinating corporate functions, VIP celebrations and themed evenings at licensed resort venues nationwide.

2020
ISO Tour Operator Certification

Received New Zealand Tourism Chamber full membership. Expanded portfolio to cover all 25 New Zealand cities with active resort licences, including Rotorua, Christchurch, Wellington, Queenstown, Taupo and d.

2023
International Client Growth

Strong growth in international bookings from Germany, UAE, UK and Turkey. Expanded team to include dedicated multilingual consultant for non-New Zealand speaking guests.

2026
expediexplore.com Launches

Launch of our new digital platform the first English-language destination guide and booking consultancy for New Zealand's officially licensed luxury hotel circuit. You are here.

Work With Us

Ready to Plan Your Stay?

Our team is available Monday Friday, 9:0018:00 CET. We respond to all enquiries within 24 hours.

Phone
+64 9 889 1024
Email
[email protected]
Office
Level 14, 120 Albert Street, Auckland
Send an Enquiry

Responsible Travel Commitment

Expedi Explore Tour & Travel promotes exclusively licensed, land-based luxury hotel experiences. All venues are regulated by the New Zealand tourism standards. Travel Support is entertainment please set limits and never exceed what you can afford.
Free helpline: +64 9 886 2400 Telefoniczna Linia Pomocy Hazardowej 24/7

18+ Only
RG Policy