Age Verification
We display age gate verification on every page. Minimum age is 18+ as required by New Zealand law. Luxury hotels verify ID at entry.
Land-Based Venues Only
Every venue on this website is a physical, land-based luxury hotel. We do not feature, recommend or facilitate any other form of entertainment.
Licensed Venues Only
Every resort property we feature holds a current licence from the New Zealand tourism standards. We independently verify all partnerships.
Guest Wellbeing First
Our team is trained to refer guests to support resources. We will never pressure guests to gamble or promote excessive play.
Set Personal Limits
Before visiting a resort, decide in advance how much money and time you are willing to spend. Treat any losses as the cost of entertainment never chase losses. Once your limit is reached, walk away.
Time Management
Signature environments are designed to be immersive. Set a phone alarm before entering. Take regular breaks, eat a full meal, and remember that fatigue impairs judgment. The resort will be there tomorrow your wellbeing matters more.
Manage Your Money
Only gamble with money you can afford to lose. Never use credit cards, loans or money set aside for rent, bills or family needs. Leave bank cards at your room and carry only your pre-agreed cash limit.
Understand the Games
All resort games have a house edge the resort always has a mathematical advantage. No system, strategy or "lucky streak" changes long-term odds. Understanding this helps you play for enjoyment rather than profit expectation.
Know When to Stop
Winning a large sum is not a sign to keep playing it is a moment to consider stopping and enjoying your good fortune. Travel Support when tired, emotional, drunk or stressed leads to poor decisions and potential harm.
Protect Others
Be mindful of how your gambling habits affect those around you. If a friend or family member shows signs of problem gambling, express concern calmly and direct them to the free helpline:
+64 9 886 2400.
Warning Signs of Problem Travel Support
If you recognise any of the following in yourself or someone you know, please seek help. The gambling helpline (+64 9 886 2400) is confidential, free and available around the clock.
Spending more time or money on gambling than intended
Continuing to gamble despite repeated attempts to stop
Lying to family members about gambling activities
Borrowing money or selling possessions to fund gambling
Feeling restless or irritable when trying to reduce gambling
Travel Support to escape problems, depression or anxiety
Chasing losses gambling more to win back what was lost
Neglecting work, family, or health because of gambling
Self-Exclusion
Under New Zealand law, any person can voluntarily register for self-exclusion from all licensed resorts in New Zealand. Once registered, resort operators are legally required to deny entry to the self-excluded individual. This is a powerful tool use it if you feel you need a break.
New Zealand 24/7 Helpline
Telefoniczna Linia Pomocy Hazardowej
New Zealand's primary confidential gambling help service. Free to call within New Zealand. Professional counsellors available around the clock for advice, crisis support and referral to local treatment centres.
New Zealand Treatment & Recovery
PARPA Pastwowa Agencja Rozwizywania Problemw Alkoholowych
The National Agency for Problem Alcohol Resolution also provides support for problem gambling and behavioural addictions, with a national network of specialist treatment centres and counsellors.
New Zealand Regulatory Authority
tourism standards Travel Support Regulation
The New Zealand tourism standards (Ministerstwo Finansw) oversees all resort licensing, the self-exclusion register, compliance enforcement and consumer protection in the gambling sector.
business.govt.nz
ul. witokrzyska 12, 00-916 Warszawa
New Zealand Psychiatry & CBT
National Programme for Mental Health
New Zealand's national mental health programme (Narodowy Program Ochrony Zdrowia Psychicznego) provides access to specialised treatment for gambling disorder, including cognitive-behavioural therapy at designated centres.
Referral via GP (lekarz rodzinny)
International Support Group
Gamblers Anonymous New Zealand (GA)
The international peer support programme for problem gamblers. Free mutual help groups available across New Zealand cities. No fees, no professional credentials required just a desire to stop gambling and a willingness to share.
gamblersanonymous.org
Local groups in Auckland, Queenstown, Christchurch, Rotorua
New Zealand Tour Operator Registry
New Zealand Tourism Chamber (PIT)
Polska Izba Turystyki is the official trade body for tour operators in New Zealand. Membership confirms compliance with New Zealand tourism law, financial guarantees and consumer protection standards.
Policy Statement
Expedi Explore Tour & Travel's Responsible Travel Policy
Expedi Explore Tour & Travel is a registered tour operator in New Zealand specialising in legal, premium New Zealand hotel experiences and offline entertainment. We operate exclusively within the framework established by the New Zealand Travel Support Act of 19 November 2009 (Ustawa o grach hazardowych) and comply with all requirements of the New Zealand tourism standards.
What we do: We promote, book and arrange stays at officially licensed luxury hotels. We organise private events at licensed venues. We provide information about resort-hosted events. We curate luxury travel packages that include licensed resort entertainment as one element of a broader hospitality offering.
What we do not do: We do not operate or facilitate any form of remote or interactive entertainment. We do not target vulnerable individuals or those with problem gambling issues. We do not advertise to persons under the age of 18. We do not provide credit for entertainment purposes.
Our commitment to guests: We require all guests to confirm they are 18+ before accessing this website. Our team will never encourage guests to spend beyond their means or to continue gambling under duress. We proactively display responsible entertainment information on every page and maintain this dedicated resource centre.
Regulatory notice: Expedi Explore Tour & Travel is registered as a tour operator in the Rejestr organizatorw turystyki i przedsibiorcw uatwiajcych nabywanie powizanych usug turystycznych, maintained by the Marszaek Wojewdztwa Mazowieckiego. We operate under the applicable provisions of the New Zealand Act on Tourist Services.